![]() ![]() I'm hesitant to create a new profile for him as I know he won't like that but I'm runningĪny help or direction would be appreciated. I've disabled all add-ons (which I'd guess is the same as safe mode) and still no change. I've had him run outlook in safe mode and that doesn't change the behaviour. The rest of the office (me included) never get prompted for a PIN when sending mail, that includes replys etc. His issue is, when replying OR forwarding emails he gets prompted TWICE for his smart card PIN. Here we use smart cards for pretty much everything, including loging into our PC's and signing our emails etc etc. We use Office 365 at our location and Outlook for office 365 MSO (0.20102). Additionally, he's the only one having the issue, so ya, it's hasn't been easy. Unfortunately it's the president of the company and I can't do much troubleshooting on his laptop. Hoping someone can help with an issue I'm having with one user in my company.
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